Anonymous
map-marker Citrus Heights, California

NEVER!!

They scammed an 88 yr old that I have Power of Attorney for will be taking all the documentation I have to the local Sheriffs department and filling out Senior abuse and fraud paper work.

People and companies that prey on Seniors are the *** of the earth

View full review
Kelly W Hej
map-marker San Francisco, California

NO, it is a scam.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They scammed my mom out of $3000. Trying to get my money back.

She's 82 and fell for it. She called back to cancel and the said they couldn't give her any money back because they already cashed the check? UGH.

How rude to prey on old people. I have been calling all day and they only let me leave a message.

View full review
Loss:
$3000
Cons:
  • Preying on old people
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Don Kok
map-marker Fort Collins, Colorado

Payment of $495

Need the address to your travel group located in Lodi, Ca. I invested $495

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Anonymous
map-marker Spring Lake, North Carolina

Attempted to scam me out of 595.00 dollars

Received a call from this representative from ALG about a package that l won on November 25, 2018 discussing the content of the package. I was informed that the package of $5000 was free, however, l would need to pay the taxes of 595.00 by only giving him my check number and bank name.

I told him that I needed to know something about your company. He insisted that I talk to his supervisor.

However, doing this time l was reviewing his company on my computer stating that this company is a scam. Immediately told the representative not to call my phone again or I will calling the police.

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1 comment
Guest

Called me today same scam. I just let him do all the talking on the answering machine.

SCAM. Don't fall for it.

Anonymous

Something Sounds MightyFishy

I just received a call from American Legion Group ((941) 251-*****), saying I had responded to a mailing; which I did not. She went on to say she knew I didn't have the portion I was to keep because most people don't.

Mind you never responded to this named company. Now she tells me all the stuff I will be receiving in the package, including $2,000 to use immediately anyway I wanted, of hotel, cruise, etc. Then she said for ID purposed I needed to get my check book and void a check, give her the account#, routing # and check #. I told her that is too much info to give her IF I will be getting a package FREE, and refused to give her that info, letting her know I can write down any confirmation info she gives, that she had my name and phone# which should be sufficient.

She said without that info she would have to give the package to someone else.

I told her to go right ahead and hung up.

When I called that number back, got no answer or voice mail. This number is from the Port Florida area.

View full review
Cons:
  • Call did not sound legit more like scam
  • Call did not sound legit
Reason of review:
Didn't sound legit.
1 comment
Guest

Received same phone call a month ago and today from 941-251-**** wanted a check and then void it, I said do you thing I'm stupid, she then said need $595 to confirm it as it was a one time offer. I cussed her out and said it was a one time ____ then hung up.

Anonymous

Calling From The West Coast of Florida. Their Number 941-220-**** Scam

Be careful of the people that are calling from this number. I am on the do not call list, and have been called many times. I listen to their scam for a moment. If you are on the do not call list report them to the F.T.C.

https://www.donotcall.gov/..

There is nothing for free, but your information, that they will take from you..

{{Redacted}}

Take care...............

View full review
Reason of review:
Poor customer service
Anonymous

Its a ***

You did not win anything. It will cost you almost $600 for nothing.

Holiday adventures travel is a joke. You will end up paying full price for the trip and travel on there time schedule not yours. The $2000 worth of free stuff is coupons that you have to pay for.and probably will never use. They go after the elderly and have them write a check But void it out thinking it wont be used .

It does get cashed as soon as you give them your account number . They should be in Jail They are preying on the elderly. If you get a call that you won something from a contest you never entered, Then just hag up.

Since I retired I get at least two a day that or call from a truck driver that he needs me to pay to deliver my gift or I won publishers clearing house sweepstakes . All *** men and women Just hang up

View full review
Loss:
$595

Preferred solution: Let the company propose a solution

Anonymous

Free vacation

Called to state i had filled out a card to receive free vacation for 2 worth $5000 wantred to know when tl have it delivered. Never filled such a card.

Scam???? If not site has some pretty bad reviews

View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Pleasant Grove, Utah

7-31-17 Call from 218-296-****

Received call asking for my 83 yo mother who has been in the hospital for the past 7 months. "I need to talk to _______ _______." When I explained she was not available, she started stuttering and then I asked what the call was in regard to and she said "Her American Leisure form." I know that no such form has been filled out or submitted in the last 7 months and non one answers when I call the number back.

So annoying. So annoying. So annoying. So annoying.

So annoying. Required 100 words is annoying also. Required 100 words is annoying also. Required 100 words is annoying also.

Required 100 words is annoying also. Required 100 words is annoying also.

View full review
Reason of review:
Poor customer service
1 comment
Guest

When you win something, you are never required to pay a processing fee of anyking, this company wanted 10% of $5000 free cruise/air/hotel including $2K spending money.Yeah, right, this is a scam.

Anonymous

Scams abound

Caller wanted to congratulate me on winning a contest then requested checking account information to ensure the winning package was delivered to my address. This was supposedly for two tickets for a hotel and a Caribbean cruise to be valid for anytime in the next five years.

Really - these are such blatant scams it's ridiculous. The minutes I advised that I would not be giving checking account information, they wished me a good day and hung up.

My caller ID did not identify the name of the caller by showed it was out of Killeen, TX - 254-577-****. I have blocked this caller and suggest that something needs to be done to stop this company from trying to take advantage of people who may not know enough to not provide their information to random callers.

View full review
3 comments
Guest

I too have gotten a call from American Leisure Group claiming I have won two tickets for hotel and Caribbean/Carnival Cruise of my choice valid within the next 5 years. My caller ID show up as a local call from my state Hilo,HI 464-**** but without an area code of 808 which looked suspicious.

I called the number back which rang and rang forever then finally disconnected. However a day or two later I get a call from a Brent Davidson claiming to be the supervisor of the woman who tried to *** me into claiming this so called prize I won that she did not explain properly the details of this prize. He tried to get me to write a check to cover the cost of a registration fee which was around $500.

Long story short, I realize how can I win something from these people when I did not even try to. So I reported them to BBB.

Guest
reply icon Replying to comment of Guest-1323775

You won?***!You just didn't have the money to pay for a great Value. I loved the cruise and the hotels.Get a job and get a package. You must be a competition and your company sucks.Loved American Leisure group!

Guest

First off the company never said the word contest. Don't make up lies.

You assumed you won money because you love filling out for things and when they asked you for banking information to take care of payment you assumed they were a scam. Nice try though

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Anonymous

Thank you American Leisure group

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Your lines are always busy so I would just post it here. I admit you do need to speak clearer English but all in all,they were very friendly and they gave me their website and phone number to check them out.

They called me back after a week and they transferred me to their supervisor who was indeed very friendly.He gave me flexible payment plans which is great and I can say the offer is cheap for the cruises and hotel stays. At first, I thought it was a scam but check out their website and call their number. It's best if they call you since their supervisor can give you payment options unlike the website that you have to register for $595 upfront.I truly enjoyed the trip. I just wish pets are allowed on the cruise tough,just saying...

But thank you. I had a great time.Keep it up!Don't mind Bashers.You have helped me a lot in budgeting (Thats the best part)

View full review
Reason of review:
Fair pricing
1 comment
Guest

perfect!

Anonymous

Scammed my 85 year old mom in assisted living

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

American Leisure Group called my 85 year old mother and used "ALG" as the lead in.. mom thought it was the American Legion Group.

They persuaded her to give them her checking account and routing number for automatic drafts on her checking account. I called their CA number. I get an answering machine that says they are open "9:30 to 4:30 Pacific time. " this is a boiler room operation.

I am trying to get my bank to freeze her account, but she has several needed auto drafts and deposits in to this account.

Do not let this happen to your unsuspecting parents. These are scam artists.

View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Kirksville, Missouri

Call from 623-748-****

I won $5k travel package would arrive in 2-3 weeks, plus $2,000 shopping voucher to use right now, need only voided check for confirmation; give check no. Much later in conversation, asked what bank check is on, then transferred to "certified confirmation officer" who kindly requests the 9 numbers on the lower left hand corner of the check (the bank routing numbers).

This is where I balked and he said there were taxes and fees that needed to be recovered in the amount of 10% of the package and he would be taking "only" that amount.

Told him on limited income and he offered to break it into 2 transfers. Calls like this is why I had all my in-laws mail, etc transferred to my address to protect against these scams.

View full review
Cons:
  • Careful scamming of bank info
Reason of review:
Poor customer service
8 comments
Guest

It's not winning ***. You have to pay (and mind you they have very flexible payment options that I have availed for) a small amount for a package that is worth thousands.I would avail again next year and try the carribean this time.

Guest

Well, I enjoyed the time on the cruise and my gift card. Thank you American Leisure group for the promo.

I tried calling to thank you in person but the lines were busy. Kudos!

Guest

You're all ***!Don't sign or keep clicking on promotional on social media or magazines or email. This is not free!That's why it's called a PROMOTIONAL PACKAGE!

Idiots!If it's free then it's a scam.I have experienced very good customer service and got what I paid for. Get a life!

Guest

I just got off the phone with them! I really had them going too, lol

I asked if I could send back pot from Jamaica and she said, "of course, but don't get caught!" I almost died laughing!!!

Finally I said my friend just went into labor and I had to go.

They hung up on me! LMBO

Guest

I bought their package, and YOURE wrong , They never said I win, they said Ive been selected because of the form which I DID filled up before. And i just got my travel documents and my gift card which got activated just now so me and my hubby are now planning to take the carnival cruise, just having a hard time choosing the date.

Guest
reply icon Replying to comment of Guest-1207304

Speak proper English when you are some *** from a third world country trying to scam hard working Americans like myself

Guest

they never said win, they said selected, just because you no money to afford a discounted travel package doesn't give you the right to judge people. Move along now!! Go learn your laws and banking laws before judging a company

Guest
reply icon Replying to comment of Guest-1195284

I was told by my bank that they are a scam.

View more comments (7)

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Anonymous
map-marker Los Angeles, California

Arrogant phone representative from American Leisure, an unfamiliar company calling from: (949)527-****

American Leisure phone rep verified it was indeed me on the phone & continued to speak about a package that they're sending to me. I tried my very best to interject.

But, it may have even been a recorded message; which continued to say "sometime ago, or 5 months ago...you ordered some" which to my best recollection I am NOT aware of. Anyway, the phone rep./recorded message conveyed that I'll be receiving a package within 2-3 days & the phone call was disconnected. I looked up their name on this website & realized that this is another SCAM/nuisance phone call interrupting me from my paperwork which I was carefully attending to. So, I phoned them to say that I am unable to receive any packages due to priorities which I will have to attend to; please remove me from your data base & DON'T send me any packages which will eventually have to be taken to post office for return.

Furthermore, they're inconveniencing a disabled senior with mobility issues. This company has had over 40 Bad reviews also. I want others in similar situation to be aware of this company & its unknown product/literature which someone inadvertantly may open & be further inconvenienced or charged. I am not sure whether this phone call from (949) 527-**** IS A LEGITIMATE Company.

I phoned them back from cell phone & landline & no one answers. The recording says "1234" prompting people to leave messages. Be careful folks when you're getting ready to open any package. Check their name on the internet.

If anyone should receive letters which you're not familiar with, please return it to sender. PAY CLOSE ATTENTION AS THE WORLD IS IN A DESPERATE MODE TO STEAL.

View full review
Cons:
  • Nuisance call from a unknown incoming call from irvine based
Reason of review:
Poor customer service
1 comment
Guest

THANK YOU for this post. I missed a call from them this morning, I've now blocked their number so they can't call again.

Anonymous
map-marker Longview, Texas

American Leisure Group Cruise Review from Longview, Texas

Constantly calls and say i won a cruise and a 2k in gift cards wanted to me to personally be delivered a package. I said if i won something send it through the mail. They kept asking what time i would be available for delivery i realized it was a scam and blocked the number from calling

View full review
1 comment
Guest

Received a couple of calls from American leisure group. They said I won a vacation and 2k gift card asked me when i would like the delivery in person.

I told them i didn't enter anything.

I realized it was a scam and hung up, told them to lose my number. Don't fall for these scams!!

Anonymous
map-marker Mountain View, California

American Leisure Staff Review from Mountain View, California

Stephanie (who is angry, irritable, discontent, disconnected, nasty, disrespectful, and just plain old miserable) works for American leisure - yes she's an employee, not an owner !

"Miss Happy" (Stephanie) is the Manager of the health and fitness center and leisure club at "The Bay Club" - a luxury apartment building with 1,037 apartment unitsin Bayside, Queens, NY. Inclusive in the gym are treadmills, elliptical machines, free weights, weight machines, stationary bicycles and many other exercise machines and eqipment. The club also has a full size lap swimming pool, paddle ball court, basketbal court, billards room, card room, TV room, library, nursury/childrens play room, sitting rooms, a full service restaurant, a large deck/patio area for sun bathing/relaxing and special events like speakers/parties/mixers, etc.

With residents paying $754 for an annual membership, you would think that the manager (Stephanie) has at the very least a raw basic minimal level of people/communication/"be nice" skills. You'd think ! But Stephanie doesn't. She has none of those skills and/or she choses to use none of them ! The residents overwhelmingly proclaim how rude, short, dismissive, ill tempered, condescending, abrasive, and "itchy" (with a CAPITAL "B" before the " i") this short fused, explosive, self detonating stick of dynamite.

It's amazing Stephanie still has employment with either American Pool or The Bay Club or how she can still manage to show up for a job she despises so much !

View full review
Reason of review:
Poor customer service
3 comments
Guest

Amen.

Stefanie needed to be disposed of (fired) from her position of Club manager years ago.

Crappy(est) attitude I have ever seen !

Miss Nasty treats her staff like dog doodie and she is overwhelmingly disliked to despised by a major majority of the Bay Club's residents.

Yet - she still is employed at the Bay Club's fitness center.

?????

I suppose her romantic relationship with a Bay Club "board of directors" member keeps her employed here. Such a Shanda !

Guest

I also live at the bay club and am an active member and honestly I've never seen her act that way towards anyone, especially towards the residents. I love going to the bbq and other American leisure events they have, they just recently held a Disco night event. Living at the bay club is great and I enjoy the leisure club and all of it's staff.

Guest

I've lived in Bay Club, an American Leisure Amenities Management property for 5 years and I've never seen the attitude from Stephanie at Bay Club, described in another post. Stephanie is dedicated, hard working, treats the staff with respect (ask them they'll tell you) and tries to help members and residents with all of their needs.

What happens is that members and residents do not like being told No to things and since she is good at her job, she gets painted as "the bad guy".

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About

Summary

American Leisure is a fitness, lifestyle and spa management and consulting organization. The company was founded in 1967. The company provides its clients with expert assistance and services in the design, development, marketing and management of some of the finest recreational and lifestyle facilities in the world. The types of facilities offered by the company include: Fitness Clubs, Corporate Fitness Centers, Wellness Centers, Spas, Medical Spas, Golf and Country Clubs, as well as JCC's & YMCA's.

Among the clients of American Leisure are Residential Lifestyle Centers, Hotels and Resorts, Colleges & Universities, Real Estate Developers, Business Investors, Marketing Firms, and many others.

American Leisure reviews and complaints

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