Most helpful review
New Reviewer

NO, it is a scam.

They scammed my mom out of $3000. Trying to get my money back. She's 82 and fell for it. She called back to cancel and the said they couldn't give her any money back because they already cashed the check? UGH. How rude to prey on old people. I have been calling all day and they only let me leave a message.
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ID
#1708844 Review #1708844 is a subjective opinion of poster.
Location
San Francisco, California
Cons
  • Preying on old people
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3000
Preferred solution
Full refund

NEVER!!

They scammed an 88 yr old that I have Power of Attorney for will be taking all the documentation I have to the local Sheriffs department and filling out Senior abuse and fraud paper work. People and companies that prey on Seniors are the *** of the earth
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ID
#1738085 Review #1738085 is a subjective opinion of poster.
Location
Citrus Heights, California
New Reviewer

Payment of $495

Need the address to your travel group located in Lodi, Ca. I invested $495
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ID
#1480890 Review #1480890 is a subjective opinion of poster.
Location
Fort Collins, Colorado

Attempted to scam me out of 595.00 dollars

Received a call from this representative from ALG about a package that l won on November 25, 2018 discussing the content of the package. I was informed that the package of $5000 was free, however, l would need to pay the taxes of 595.00 by only giving him my check number and bank name. I told him that I needed to know something about your company. He insisted that I talk to his supervisor. However, doing this time l was reviewing his company on my computer stating that this company is a scam. Immediately told the representative not to call my phone again or I will calling the police.
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1 comment
#1634257

Called me today same scam. I just let him do all the talking on the answering machine.

SCAM. Don't fall for it.

ID
#1408180 Review #1408180 is a subjective opinion of poster.
Location
Spring Lake, North Carolina
I just received a call from American Legion Group ((941) 251-*****), saying I had responded to a mailing; which I did not. She went on to say she knew I didn't have the portion I was to keep because most people don't. Mind you never responded to this named company. Now...
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1 comment
#1507607

Received same phone call a month ago and today from 941-251-**** wanted a check and then void it, I said do you thing I'm stupid, she then said need $595 to confirm it as it was a one time offer. I cussed her out and said it was a one time ____ then hung up.

ID
#1288364 Review #1288364 is a subjective opinion of poster.
Cons
  • Call did not sound legit
  • Call did not sound legit more like scam
Reason of review
Didn't sound legit.

Calling From The West Coast of Florida. Their Number 941-220-**** Scam

Be careful of the people that are calling from this number. I am on the do not call list, and have been called many times. I listen to their scam for a moment. If you are on the do not call list report them to the F.T.C. https://www.donotcall.gov/.. There is nothing for free, but your information, that they will take from you.. {{Redacted}} Take care...............
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ID
#1244593 Review #1244593 is a subjective opinion of poster.
Service
American Leisure Customer Care
Reason of review
Poor customer service

Free vacation

Called to state i had filled out a card to receive free vacation for 2 worth $5000 wantred to know when tl have it delivered. Never filled such a card. Scam???? If not site has some pretty bad reviews
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ID
#1094758 Review #1094758 is a subjective opinion of poster.
Service
American Leisure Deal
Reason of review
Not as described/ advertised

7-31-17 Call from 218-296-****

Received call asking for my 83 yo mother who has been in the hospital for the past 7 months. "I need to talk to _______ _______." When I explained she was not available, she started stuttering and then I asked what the call was in regard to and she said "Her American Leisure form." I know that no such form has been filled out or submitted in the last 7 months and non one answers when I call the number back. So annoying. So annoying. So annoying. So annoying. So annoying. Required 100 words is annoying also. Required 100 words is annoying also. Required 100 words is annoying also. Required 100 words is annoying also. Required 100 words is annoying also.
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1 comment
#1469602

When you win something, you are never required to pay a processing fee of anyking, this company wanted 10% of $5000 free cruise/air/hotel including $2K spending money.Yeah, right, this is a scam.

ID
#1081662 Review #1081662 is a subjective opinion of poster.
Location
Pleasant Grove, Utah
Service
American Leisure Customer Care
Reason of review
Poor customer service

Its a ***

You did not win anything. It will cost you almost $600 for nothing. Holiday adventures travel is a joke. You will end up paying full price for the trip and travel on there time schedule not yours. The $2000 worth of free stuff is coupons that you have to pay for.and probably will never use. They go after the elderly and have them write a check But void it out thinking it wont be used . It does get cashed as soon as you give them your account number . They should be in Jail They are preying on the elderly. If you get a call that you won something from a contest you never entered, Then just hag up. Since I retired I get at least two a day that or call from a truck driver that he needs me to pay to deliver my gift or I won publishers clearing house sweepstakes . All *** men and women Just hang up
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ID
#1081602 Review #1081602 is a subjective opinion of poster.
Loss
$595
Preferred solution
Let the company propose a solution

Thank you American Leisure group

Your lines are always busy so I would just post it here. I admit you do need to speak clearer English but all in all,they were very friendly and they gave me their website and phone number to check them out. They called me back after a week and they transferred me to their supervisor who was indeed very friendly.He gave me flexible payment plans which is great and I can say the offer is cheap for the cruises and hotel stays. At first, I thought it was a scam but check out their website and call their number. It's best if they call you since their supervisor can give you payment options unlike the website that you have to register for $595 upfront.I truly enjoyed the trip. I just wish pets are allowed on the cruise tough,just saying... But thank you. I had a great time.Keep it up!Don't mind Bashers.You have helped me a lot in budgeting (Thats the best part)
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1 comment
#1378753

perfect!

ID
#1072322 Review #1072322 is a subjective opinion of poster.
Reason of review
Fair pricing

Scams abound

Caller wanted to congratulate me on winning a contest then requested checking account information to ensure the winning package was delivered to my address. This was supposedly for two tickets for a hotel and a Caribbean cruise to be valid for anytime in the next five years. Really - these are such blatant scams it's ridiculous. The minutes I advised that I would not be giving checking account information, they wished me a good day and hung up. My caller ID did not identify the name of the caller by showed it was out of Killeen, TX - 254-577-****. I have blocked this caller and suggest that something needs to be done to stop this company from trying to take advantage of people who may not know enough to not provide their information to random callers.
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3 comments
#1323775

I too have gotten a call from American Leisure Group claiming I have won two tickets for hotel and Caribbean/Carnival Cruise of my choice valid within the next 5 years. My caller ID show up as a local call from my state Hilo,HI 464-**** but without an area code of 808 which looked suspicious.

I called the number back which rang and rang forever then finally disconnected. However a day or two later I get a call from a Brent Davidson claiming to be the supervisor of the woman who tried to *** me into claiming this so called prize I won that she did not explain properly the details of this prize. He tried to get me to write a check to cover the cost of a registration fee which was around $500.

Long story short, I realize how can I win something from these people when I did not even try to. So I reported them to BBB.

#1348988
@PissedConsumer1323775

You won?***!You just didn't have the money to pay for a great Value. I loved the cruise and the hotels.Get a job and get a package. You must be a competition and your company sucks.Loved American Leisure group!

#1269984

First off the company never said the word contest. Don't make up lies.

You assumed you won money because you love filling out for things and when they asked you for banking information to take care of payment you assumed they were a scam. Nice try though

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ID
#967268 Review #967268 is a subjective opinion of poster.
I won $5k travel package would arrive in 2-3 weeks, plus $2,000 shopping voucher to use right now, need only voided check for confirmation; give check no. Much later in conversation, asked what bank check is on, then transferred to "certified confirmation officer" who...
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8 comments
#1348043

It's not winning ***. You have to pay (and mind you they have very flexible payment options that I have availed for) a small amount for a package that is worth thousands.I would avail again next year and try the carribean this time.

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ID
#893969 Review #893969 is a subjective opinion of poster.
Location
Kirksville, Missouri
Cons
  • Careful scamming of bank info
Reason of review
Poor customer service

American Leisure Group Cruise Review from Longview, Texas

Constantly calls and say i won a cruise and a 2k in gift cards wanted to me to personally be delivered a package. I said if i won something send it through the mail. They kept asking what time i would be available for delivery i realized it was a scam and blocked the number from calling
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1 comment
#1192032

Received a couple of calls from American leisure group. They said I won a vacation and 2k gift card asked me when i would like the delivery in person.

I told them i didn't enter anything.

I realized it was a scam and hung up, told them to lose my number. Don't fall for these scams!!

ID
#879011 Review #879011 is a subjective opinion of poster.
Location
Longview, Texas
American Leisure Group called my 85 year old mother and used "ALG" as the lead in.. mom thought it was the American Legion Group. They persuaded her to give them her checking account and routing number for automatic drafts on her checking account. I called their CA...
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ID
#870610 Review #870610 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Arrogant phone representative from American Leisure, an unfamiliar company calling from: (949)527-****

American Leisure phone rep verified it was indeed me on the phone & continued to speak about a package that they're sending to me. I tried my very best to interject. But, it may have even been a recorded message; which continued to say "sometime ago, or 5 months ago...you ordered some" which to my best recollection I am NOT aware of. Anyway, the phone rep./recorded message conveyed that I'll be receiving a package within 2-3 days & the phone call was disconnected. I looked up their name on this website & realized that this is another SCAM/nuisance phone call interrupting me from my paperwork which I was carefully attending to. So, I phoned them to say that I am unable to receive any packages due to priorities which I will have to attend to; please remove me from your data base & DON'T send me any packages which will eventually have to be taken to post office for return. Furthermore, they're inconveniencing a disabled senior with mobility issues. This company has had over 40 Bad reviews also. I want others in similar situation to be aware of this company & its unknown product/literature which someone inadvertantly may open & be further inconvenienced or charged. I am not sure whether this phone call from (949) 527-**** IS A LEGITIMATE Company. I phoned them back from cell phone & landline & no one answers. The recording says "1234" prompting people to leave messages. Be careful folks when you're getting ready to open any package. Check their name on the internet. If anyone should receive letters which you're not familiar with, please return it to sender. PAY CLOSE ATTENTION AS THE WORLD IS IN A DESPERATE MODE TO STEAL.
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1 comment
#1215024

THANK YOU for this post. I missed a call from them this morning, I've now blocked their number so they can't call again.

ID
#851407 Review #851407 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Nuisance call from a unknown incoming call from irvine based
Reason of review
Poor customer service

American Leisure Staff Review from Brooklyn, New York

I've lived in Bay Club, an American Leisure Amenities Management property for 5 years and I've never seen the attitude from Stephanie at Bay Club, described in another post. Stephanie is dedicated, hard working, treats the staff with respect (ask them they'll tell you) and tries to help members and residents with all of their needs. What happens is that members and residents do not like being told No to things and since she is good at her job, she gets painted as "the bad guy".
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ID
#785432 Review #785432 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Good customer service

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